Privacy policy

Privacy Policy

Last Updated: 20 December 2025

This Privacy Policy explains how EVRINEXIA. (“we”, “our”, “us”) collects, uses, stores and protects your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from users:

Personal Information

Provided directly by you during activities such as account creation, order placement or customer support:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment details (processed securely by payment gateways)

Technical & Usage Information

Automatically collected to help improve your shopping experience:

  • Device type

  • Browser information

  • IP address

  • Pages visited

  • Time spent on site

Optional Information

Information you provide for marketing or personalization:

  • Wishlist items

  • Feedback or reviews

  • Survey responses

2. How We Use Your Information

We use personal information to:

  • Process and fulfil orders

  • Provide order updates and customer support

  • Improve website performance

  • Personalize content and product suggestions

  • Prevent fraud and enhance security

  • Send promotional messages (only with your consent)

We do not sell or rent your personal information to third parties.

3. Cookies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences

  • Analyse website traffic

  • Improve site performance

  • Support marketing campaigns

You may disable cookies in your browser settings, but some site features may not function properly.

4. Third-Party Services

We work with trusted service providers to run our business, including:

  • Payment gateways

  • Shipping partners

  • Marketing platforms

  • Analytics tools

  • Cloud hosting providers

These partners may access personal information only to perform tasks on our behalf and must protect it in compliance with applicable laws.

5. Data Security

We take data protection seriously. Your information is protected using:

  • Encrypted transmission (SSL)

  • Secure payment processing

  • Restricted data access

  • Routine security reviews

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of personal information (where legally allowed)

  • Opt out of marketing communications

  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.

7. Children’s Privacy

We do not knowingly collect data from anyone under the age of 18. If we learn that such information has been collected, we will delete it immediately.

8. Policy Changes

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with the latest revision date. Continued use of the website after changes means you accept the updated policy.